Lowongan Kerja PT Dian Graha Elektrika, Call Center Officer

PT. Dian Graha Elektrika have cooperation with some multinational company in Telecommunication Industry, is looking for suitable candidates to join our team for position as :

Call Center Officer (CC - J)
Jakarta Raya


  • - Handling complaints / trouble that coming through a hotline number, email, mailing lists, etc. Then submit it to the relevant section (PIC field, project, or maintenance) to be solve.
  • - Continuously monitoring and ensuring the complaints are handled quickly and accurately
  • - Keep records of any complaints through the hotline service. Making ​​summaryreports every month, so the report can present data that show the levelof service readiness.


  •     Female
  •     Minimum D3 any major
  •     Min at least 1 year experience as call center or customer service staff
  •     Willing to work with the method of shifting
  •     Speed ​​in the handling of any complaints received, or in other words a quick response.
  •     Meticulous in making a complaint in the data inputting system and other administrative work
  •     On time, pay attention to the criteria and complaints handling maximum time limit
  •     Understanding in the field of telecommunications and around the site, as well as problems or equipment installed on site
  •     Have the ability to establish good relationships (customer relations)
  •     Employment status is under the outsourcing company
  •     Available immediately
Send your detail CV, the newest photograph not later than October 12 , 2012, to:
recruitment@diangraha.com or visited our website at www.dgehrmservices.com

(Please put the reference code as e-mail subject. Only eligible candidates will be contacted soon to attend further interview)
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