PT. Dian Graha Elektrika have cooperation with some multinational company in Telecommunication Industry, is looking for suitable candidates to join our team for position as :
Call Center Officer (CC - J)
Jakarta Raya
Responsibilities:
Requirements:
Send your detail CV, the newest photograph not later than October 12 , 2012, to:
recruitment@diangraha.com or visited our website at www.dgehrmservices.com
(Please put the reference code as e-mail subject. Only eligible candidates will be contacted soon to attend further interview)
AdvertisementCall Center Officer (CC - J)
Jakarta Raya
Responsibilities:
- - Handling complaints / trouble that coming through a hotline number, email, mailing lists, etc. Then submit it to the relevant section (PIC field, project, or maintenance) to be solve.
- - Continuously monitoring and ensuring the complaints are handled quickly and accurately
- - Keep records of any complaints through the hotline service. Making summaryreports every month, so the report can present data that show the levelof service readiness.
Requirements:
- Female
- Minimum D3 any major
- Min at least 1 year experience as call center or customer service staff
- Willing to work with the method of shifting
- Speed in the handling of any complaints received, or in other words a quick response.
- Meticulous in making a complaint in the data inputting system and other administrative work
- On time, pay attention to the criteria and complaints handling maximum time limit
- Understanding in the field of telecommunications and around the site, as well as problems or equipment installed on site
- Have the ability to establish good relationships (customer relations)
- Employment status is under the outsourcing company
- Available immediately
Send your detail CV, the newest photograph not later than October 12 , 2012, to:
recruitment@diangraha.com or visited our website at www.dgehrmservices.com
(Please put the reference code as e-mail subject. Only eligible candidates will be contacted soon to attend further interview)
